Description : Admin Service desk. Company : null. Location :

Property maintenance company based in Hertfordshire looking for a hardworking, conscientious, self motivated service desk coordinator to join the company. We have a work force of 5 including plumber, electrician , carpenter and decorators carry out works in Central London to rented domestic properties. The candidate should have experience in the maintenance/service industry and associated trades.

The roll will include :

Dealing with clients via email & phone & web based repair/maintenance management system

Arranging work diary & booking appointments with tenants & landlords

Dealing with queries

```Requirements```
- Excellent organizational skills with the ability to prioritize tasks and manage time effectively
- Exceptional phone etiquette and communication skills, both verbal and written
- Previous experience in a customer service role is preferred
- Knowledge of clerical duties such as typing and data entry
- Ability to work independently
- Strong problem-solving skills with the ability to think analytically and logically
- Attention to detail and accuracy in documenting customer interactions

Please note that this is not an exhaustive list of duties and requirements. The successful candidate may be required to perform additional tasks as needed.

To apply for this position, please submit your resume along with a cover letter highlighting your relevant experience.

Job Type: Full-time

Salary: £20,000.00-£25,000.00 per year

Benefits:

• Work from home

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: Remote